Doing so will ensure that the applicant receives appointment details and reminders.ĬBP will use Zoom for government videoconferencing software to conduct the remote interviews. CBP recommends that applicants verify their e-mail address of record by using the “Edit Profile” link prior to scheduling a remote interview. To schedule a remote interview, eligible applicants may log into their TTP dashboard and select the “Scheduling Your Remote Interview” link.

Have previously submitted fingerprints to CBP.

Have a photo on file with CBP that was taken (1) within the past 10 years, and (2) after the applicant was 14 years of age and.

Be conditionally approved for a TTP renewal.To be eligible for the remote interview pilot, TTP members must: “The remote interview pilot will add convenience for TTP applicants, while allowing CBP to meet the high demand for membership in Global Entry, NEXUS, SENTRI, and FAST.” Ferrara, Executive Assistant Commissioner of the CBP Office of Field Operations. “CBP has readily adapted its operations to secure and facilitate lawful travel throughout the COVID-19 pandemic,” said William A. and Canadian enrollment centers remain suspended until further notice. land borders, NEXUS and FAST-North interviews at U.S. Due to the temporary restrictions on non-essential travel at U.S. First-time TTP applicant are not yet eligible to participate. Renewing NEXUS, FAST and SENTRI members will be integrated into the pilot over the next several weeks through a phased approach. Some renewing Global Entry members who are conditionally approved are eligible to participate in the pilot. This pilot enables eligible TTP members to complete enrollment renewal interviews with a CBP Officer through video teleconferencing, while ensuring that the remote interview process maintains high security and privacy standards. Customs and Border Protection (CBP) has launched a remote interview pilot for renewing Trusted Traveler Program (TTP) members.

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